aiEnable AI where the decision is made

Quotes go out on gut feel, and follow-up depends on who happens to remember.

• Basic stage: BasicEnquiry emails and customer orders read into draft documents, plain-English questions over sales history, and quotation cover notes drafted from the document itself.
• Essential stage: EssentialWin probability on every open quotation, a churn signal on quiet customers, cross-sell suggestions on the order, and a margin floor flagged before the quote goes out.
• Professional stage: ProfessionalAn RFQ-to-quote agent reads the mailbox, checks stock and planned orders, drafts the quotation in SAP Business One, and waits for a person to release it.

Buying decisions live in the buyer’s head and in an email thread nobody else can read.

• Basic stage: BasicSupplier quotes out of PDFs into one table, supplier scorecards written in sentences, and spend questions answered without writing a query.
• Essential stage: EssentialPredicted lead time per supplier and item, promised against actual, behind reorder points that keep themselves current, and price anomalies flagged on supplier invoices.
• Professional stage: ProfessionalReorder and expediting agents: planning output becomes draft purchase orders for the buyer to approve, and chasers are drafted for late orders.

Too much stock, and still short of the item the customer wants today.

• Basic stage: BasicDuplicate items found even when they are spelt differently: “M6 HEX BOLT SS” and “Bolt Hex M6 (SS)” are one item bought twice. Plus categories for the items sitting in “Others”.
• Essential stage: EssentialItem-level demand forecasts with seasonality, safety stock set by a service-level target rather than habit, and an obsolescence risk score on every line.
• Professional stage: ProfessionalA replenishment agent proposing transfers between warehouses before the shortage, with its forecast feeding planning in Beas Manufacturing and replenishment in Produmex WMS.

The plan is made in a spreadsheet and the actuals arrive on paper, on Monday.

• Basic stage: BasicWork instructions in the operator’s language on the shop floor, and forty ways of typing “machine problem” grouped into the few causes that actually exist.
• Essential stage: EssentialReal cycle times per resource, learned from the times recorded in Beas instead of the standard, so promise dates stop being fiction. Scrap risk predicted before the run.
• Professional stage: ProfessionalA schedule-repair agent: when a machine goes down, it proposes the revised schedule that saves the most orders and hands it to the planner to accept or reject.

Pickers walk a long way every day because the fast movers are at the back.

• Basic stage: BasicScan errors grouped into the causes that actually exist: a mislabelled bin, a batch that will not resolve, one aisle where the signal drops. Plus supplier packing lists read before the goods arrive.
• Essential stage: EssentialSlotting from real scan data, where each item should live, plus pick-time prediction, carton sizing and how many pickers tomorrow needs.
• Professional stage: ProfessionalPicking and exception agents: picks grouped against carrier cut-offs, short picks resolved by substitution, split or backorder, proposed to the supervisor, never decided behind their back.

Month-end tells you what happened, weeks after you could have changed it.

• Basic stage: BasicSupplier invoices captured into draft A/P invoices and matched to the purchase order and goods receipt, bank reconciliation assisted, and the P&L explained in a paragraph a non-accountant can read.
• Essential stage: EssentialA cash forecast built on how customers actually pay, not the terms they agreed. Collection risk and a suggested credit limit on every business partner. Duplicate payments caught before they leave.
• Professional stage: ProfessionalA collections agent that segments every overdue account, drafts the right reminder for each, logs the activity in SAP Business One, and flags a likely dispute to the owner.