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BPAS

ViSA · 04 · Support

maxValue Support that brings something new

Support for the Boyum Solutions on SAP Business One, with value-adds planned for every cycle, for SME manufacturers already live.

Exclusive Boyum Practice. India’s No.1 Customer-referred Boyum IT Partner.

The ViSA wheelViSA, Vipin’s Solution Approach for SME business transformation, at the centre of five segments. Body of Knowledge: 32+ years in IT services; process, automation, analytics. Strategy: transformation clarity; BMM, CJM, KPIs. Process: process implementation; best practices, process models, APQC PCF. Automation: transaction automation; Boyum IT, SAP Business One. Institutionalisation: continuous growth; ADKAR, BSC, audits.Body of Knowledge: 32+ years in IT servicesBody of Knowledge32+ years in IT servicesProcess · Automation · AnalyticsStrategy: Transformation clarityStrategyTransformation clarityBMM · CJM · KPIsProcess: Process implementationProcessProcess implementationBest practices · Process models · APQC PCFAutomation: Transaction automationAutomationTransaction automationBoyum IT · SAP Business OneInstitutionalisation: Continuous growthInstitutionalisationContinuous growthADKAR · BSC · AuditsOpens the ViSA services hubViSAVipin’s Solution Approachfor SME business transformationViSA hub →
Is maxValue right for you?

Stop renewing. Start expecting something.

For SME manufacturers already live on SAP Business One, already paying for support, and quietly wondering what it is buying them.

Situation 01

You pay for support and get a phone number

Today
The contract renews, the invoice clears, and nothing arrives. Support is something you use when things break, so the best year you can have is one where you never call.
What changes
Value-adds planned and delivered in every support cycle, on top of the support itself.
See what you get (on this page)
Situation 02

You bought more than you use

Today
You have B1UP, Beas Manufacturing or Produmex WMS, perhaps all three. Your team uses the same fifteen screens they were shown at go-live and nothing else, because nobody has shown them anything since.
What changes
Training, hand-holding and mentoring in every cycle, not one induction at go-live.
See what you get (on this page)
Situation 03

Boyum questions go unanswered

Today
Ask why a Beas confirmation is not costing correctly, and the ticket goes quiet for a week.
What changes
Structured support for the Boyum Solutions, against an agreed service level.
See what you get (on this page)

No ERP yet? maxValue starts after go-live on SAP Business One. For a first ERP, our sister company MEIS (on this page) implements SAP Business One.

The real problem

Support you hope never to use. maxValue turns it round.

A support contract whose best outcome is that nothing happens feels like a tax. And while it quietly renews, the gap between what your system can do and what it is doing gets a year wider.

  1. Today: Support you hope never to useWith maxValue: Support, plus planned value-adds
  2. Today: Licences you are paying for and not usingWith maxValue: Your team trained on what you already own
  3. Today: A team trained once, at go-liveWith maxValue: Training, hand-holding and mentoring that continue
  4. Today: Reports still living in ExcelWith maxValue: Reports and dashboards planned, not waiting to be requested
  5. Today: No plan, just a renewal dateWith maxValue: A plan for every support cycle

The support is still there. You stop paying for the absence of problems and start paying for the presence of progress.

The five phases

The same support contract. With something in it.

maxValue runs in five phases, from the starting scan to planned value-adds, in support cycles agreed in your contract. The last phase is the one most support contracts do not have.

Phase 01 of 05

Conduct the starting scan

Before a support contract is written, someone looks at your system: the process and tool-usage gaps are found and written down.

Phase of the support contract

1 of 5 phasesNext: Deploy Solution

What it covers

  • Identify gaps
  • As-Is and To-Be processes
  • Transformation report
Phase 02 of 05

Deploy Solution

The Boyum Solutions deployed where the plant needs them: B1UP, Beas Manufacturing, Produmex WMS.

Phase of the support contract

2 of 5 phasesNext: Enable Team

What it covers

  • B1UP
  • Beas Manufacturing
  • Produmex WMS
Phase 03 of 05

Enable Team

Your people learn more of what they already own, not one induction at go-live.

Phase of the support contract

3 of 5 phasesNext: Structure Support

What it covers

  • Training
  • Hand-holding
  • Mentoring
Phase 04 of 05

Structure Support

Support is structured: tickets raised and resolved against a service level, onsite and online, at an agreed periodicity.

Phase of the support contract

4 of 5 phasesNext: Plan Value-adds

What it covers

  • Onsite
  • Online
  • Agreed periodicity
Phase 05 of 05

Plan Value-adds

Reports, dashboards and notifications are planned rather than requested, so something arrives in every cycle. Most support contracts do not have this phase.

Phase of the support contract

5 of 5 phasesNext: the next support cycle

What it covers

  • Reports
  • Dashboards
  • Automated notifications
BPAS proprietary roadmap

Every step. Once it is live.

smartStep, Excel to Intelligence, is the BPAS roadmap for SME manufacturers on SAP Business One: a maturity check and eight steps, each paying back before the next. maxValue supports every step from the day after it goes live.

Every stepOnce it is liveFrom the day after each go-live.
00Maturity checkgapScan

Steps 1–4 · The digital core

  1. 01Digital coreFirst ERP: MEIS (on this page)
  2. 02Plan
  3. 03Make & control
  4. 04Cost & margins

Steps 5–6 · Control and visibility

  1. 05Store & trace
  2. 06SeemisBoost

Steps 7–8 · Connected and intelligent

  1. 07ConnectWith an MES specialist
  2. 08Predict
What you get

Support. Then the part most contracts leave out.

maxValue starts with a scan, because a support contract written before anyone has looked at your system is written blind.

The starting scan

Before anyone writes a support contract, someone looks at your system.

  • A scan of your process and tool-usage gaps, written down
  • As-Is and To-Be process documentation
  • A business transformation report you can act on
Phase 01 (on this page)

Support, structured

The support itself, run to an agreed service level.

  • Automated support-ticket creation and resolution, against a service level
  • Onsite and online, at an agreed periodicity
Phase 04 (on this page)

Your team, enabled

People who keep using more of the system.

  • End-user training, hand-holding and mentoring
  • Sessions that continue, not one induction at go-live
  • Change management, so the new habits last
Phase 03 (on this page)

Value-adds, planned

The part most support contracts do not include.

  • Process-level alerts and hierarchical approvals
  • MIS reports, dashboards and KPIs
  • Automated notifications, so the system speaks first
  • Report templates you own
Phase 05 (on this page)

In a BPAS gap review you get a short list of what is costing your plant dates and money today, and the order to fix it in.

BPAS proprietary

misBoost

A management layer for SAP Business One

235 boosters in ten domains. The packs build themselves from your SAP Business One data and arrive on their own, so nobody prepares or sends them. They can start on any SAP Business One plant from week one.

misBoost morning pack arriving in Outlook on a tablet, headline numbers in the email itself
Email
misBoost pack on WhatsApp on a phone, headline numbers with the PDF attached
WhatsApp
misBoost KPIs and dashboards on a phone, as a published page with no app
Mobile
misBoost Visual Workflow board inside the SAP Business One client on a laptop
Inside SAP
Explore misBoost →
235 boosters in ten domains Sent on autopilot
BPAS proprietary

proBoost

BPAS Custom Libraries for SAP Business One

The second ViSA line alongside the seven services: pre-built libraries that configure straight into SAP Business One, one tuned to each set-up. You choose the boosters your plant needs.

  • 313proBoostSAP Business One
  • 409mfgBoostSAP Business One + Beas
  • 409wmsBoostSAP Business One + Produmex
  • 529scmBoostSAP Business One + Beas + Produmex
Explore proBoost →
4 libraries Boosters chosen by you, not bundled
How we start

Pick one process. We audit it properly.

You should not have to take a support contract on trust. Take one process area from your live SAP Business One, and we do a complete process audit on it and hand you the deliverables.

How we start

  1. You choose the processAny process area from your live SAP Business One. Pick the one that annoys you most: that is the honest test.
  2. We audit it properlyA complete process audit, with the deliverables handed over. Seeing is believing.
  3. Then you decideIf the audit convinces you, the work starts by mutual consent. If not, it has not earned the contract.
01What we won’t do

Promise you a cheaper contract

maxValue is not the lowest number on the page and is not trying to be. If price per ticket is how you choose, there will always be somebody cheaper.

02What we won’t do

Pretend support fixes a broken process

If the starting scan finds that the real problem is upstream of the system, we tell you that, instead of selling you a support contract to manage the symptoms.

Where maxValue sits

Once you are live. For as long as you run it.

  1. 00gapScan
  2. 01procEnact
  3. 02toolDeploy
  4. 03devCenter
  5. 04maxValue
  6. 05costAbsorb
  7. 06aiEnable

The same line in your budget. A different thing at the end of the year.

Learn with BPAS

Not ready to talk yet? Start with your power users.

  • Newsletter · For your power users

    For the internal champions and power users

    One SAP Business One practice, one Boyum practice, a ten-minute quick win and stories from factories like yours, for the people who keep the system healthy.

    How often
    Third Wednesday of every month
    Format
    Practices you can apply in ten minutes
    Subscribe →
Sister company of BPAS

No ERP yet? Start with MEIS

For SME manufacturers putting in their first ERP, MEIS implements SAP Business One.

Live in weeks, not months.

Visit meis.in (opens in a new tab)
  1. Still on spreadsheetsNo ERP yet
  2. MEIS implements SAP Business OneYour manufacturing ERP, live
  3. Add the Boyum Solutions
    • Beas Manufacturing
    • B1UP
    • B1 Print & Delivery
    • Produmex WMS
    • Produmex Scan
    • Perfion PIM
  4. Choose your ViSA servicesSeven services, from gapScan to aiEnable

ViSA implements, customises and supports the Boyum Solutions on top of your SAP Business One, with SAP Business One certified consultants doing the work.